Read the entire case study "Rock Bands: PDC Wristbands Help Control Access & Promote Branding at the Rock and Roll Hall of Fame Museum"
"SureImage gives us a better opportunity to showcase our messages more distinctly and stylishly. Whether it’s our Member VIP wristbands,our “Rockin’ the Schools” educational wristbands, or our Hall of Fame Induction wristbands, we can really dial in our message. People love keepsakes especially when it represents rock and roll. Many visitors keep their wristbands long after they leave the Museum to hang them on their wall at work, post them on their fridge, or to wear them for bragging rights. Highlighting and promoting our initiatives and events—or even just our website—has never been so convenient and affordable."
-Patrick Scanlon, Manager of Visitor and Member Services Rock and Roll Hall of Fame Museum
"We have been using PDC for over 10 years for all of our wristband needs. They are always VERY timely with getting my orders out to me. Their friendliness and helpfulness is a great bonus. I chose PDC because they had the wristbands we were looking for with the best delivery time and price. We use PDC’s wristbands for admission to several of our sites, plus for the special events we host."
-Carol Hannah, City of Gadsden, Parks & Rec Dept.
“Our PDC sales rep (Sue) always takes great care of our orders from beginning to end. PDC offers great products, good delivery times, and exceptional customer service. We initially selected PDC 10 years ago for our wristbands because of their service and product selection. We use wristbands for VIP Access for suite level, pit access, and hospitality tents, plus worker access.”
-Mark Dickenson, Bristol Motor Speedway & Dragway
“We actually use PDC’s wristbands as a part of an FDA listed treatment kit for children. We chose PDC’s wristbands because the products answered our needs. It’s non-stretchable, safe, and can be used in child applications. Our experience with PDC over the past 15 years has included dependable delivery, responsive customer service, and good/consistent product quality.”
-Eugene Zilber, MED et al, Inc.
“PDC provided excellent quality wristbands and timely cross-country delivery, Susan Miller provides exceptional customer service! We use thermal wristband printers at our amusement park and change colors daily. We chose PDC because they offer a quality product that remains intact even when wet, plus a wide variety of colors. We’ve been using PDC wristbands for over eight years. We formerly used another style of wristband from a different company, but they were awkward to put on and just didn’t stand up to wear and tear as well as those from PDC.”
-Talley Green, Lake Winnepesaukah
“Customer Service is exceptional! I receive immediate response to questions or issues I have. Sherry always follow up to make sure I am satisfied. Great product quality as well! We’ve been using PDC since I started almost 11 years ago and there’s no reason to change. I couldn’t ask for a better supplier/customer relationship.”
-Jill Joles, Realityworks, Inc.
I’ve been working with PDC for more than five years and they provide a high quality product, timely deliveries, and are very customer oriented. They provide a top quality product that meets our needs at a very competitive price. We will continue to order our wristbands from PDC because of this and their excellent customer service. We have a unique application for the wristbands we order as they are given to our customers to include in their swimmer safety program. To date we’ve ordered more than two million wristbands.”
-Steve Chartier, Church Mutual Insurance Company
"I have been ordering wristbands from your company for the past three years. I have experienced no delays in shipping. Everything has always been 100% accurate. Chaz in the oline/web suport department is fantastic. He has helped me on several occasions with design and always provides a quick turn around on the design proofs and completing the order even when I have short deadlines to meet. Thanks for the Great Customer Service provided from not only Chaz but everyone who has assisted me over the years."
-Jon Presley, Pre-Paid Legal Services
"I was very pleased with your company. Your customer service is extremely commendable. Gwen Hayes and others helped make sure my order was received on time. They went above and beyond! I work with a Womens Crisis Center and our fundraisers are extremely important to our agency. Thank you so very much to everyone I worked with you were very helpful. Oh, and I am very pleased with the product and the printing. "
-Connie Gerling, Advocate/Event Coordinator, Womens Safety & Resource Center
"I think the website is very easy to use, making customers have a much more simple and faster access to the purchasing. I really felt comfortable when giving the numbers of the credit card, most websites clients do not feel safe, but I sure did when buying from PDC. I also called PDC just to gain more knowledge behind the various items and received excellent service. You are doing a wonderful job, making clients want to buy from the company and having no problem whatsoever."
-Ana Curiel, El Ranchito
"I'm new at online ordering and not real comfortable. You are actually the first company I ordered online with and this is the second time I have ordered and it has been very easy. I like that you e-mail me to confirm my order and let me know it's been shipped. Your website is very easy even for customers who have no computer experience."
-Joan, Manager, National Railroad Museum
"PDC is an excellent company that works with my nonprofit organization to meet the demands placed on us by our National Organization."
-Jeff Stout, Scout Executive, Lincoln Trails Council BSA
"I have been a customer of PDC for approximately 2 years. I generally purchase crowd control wristbands in the form of plastic or tyvek, usually with art or logo applied to the product.
Your products are consistently of the highest quality, your art department experienced and accommodating, and your customer service exemplary. It has been nothing short of a pleasure to work with your company, and in particular Ms. Susan Miller. She is, by far, the most professional account executive I have ever encountered. She has total knowledge of the product line, prompt, complete information at hand to answer any questions I may have, and the patience it requires to comply with my every request. It is always a delight to speak with her.
I am completely satisfied with your company, its performance, pricing, quality and on time delivery. For my money, there is no other source."
-Dominic D’Amato, Owner, Double D Promotions
I have been in the event marketing business for a long time and rarely do I see the attention to detail that PDC customer service representatives provide. ANYONE can sell a product, but it takes a professional to make me want to return with my business in the future. Thank you for being dependable in an undependable industry.”
—Damon Scott, Marketing Director, Phoenix New Times
“I love doing business with PDC! Not only a good price, but great quality. They created an experience that makes me want to do business with them again and again.”
—Marty Lane, Operations Manager, Canyon Media Broadcasting
“I have been using PDC for about 5 months now and ever since I have used them the service and quality have been exceptional. There are numerous times when a deadline has been pushed up and I need to turn something around even quicker. The staff and my customer care representative are proficient at executing these last minute orders.
PDC wristbands have been used on a national level within our company. We have custom wristbands made from PDC and use them in our promotional and marketing efforts.
PDC is the only company I have used so far, but I have not had any problems and I will keep coming back to them for future opportunities. From a 1-10, they are an 11 to me!”
—Mike Martorano, West Coast Marketing, Interscope Records
The lunch buffet at Peter Piper Pizza is more efficient using PDC Superband Wide Wristbands to identify paying patrons.
“The plastic Superband wristbands have stopped instances of patrons removing their wristbands and transferring them to friends or family to use at the buffet without paying—this has saved us money in terms of lost revenue. Also, Peter Piper Pizza uses a different color band each day to prevent the reuse of bands.
The lunch buffet is a significant part of our business operations and even a small feature, like using the right wristband, can help make a difference in our overall success. We use PDC wristbands in our six facilities located in Tijuana and Tecate, Mexico.”
—Santiago Cohen, Owner, Alimentos y Diversiones S.A., Peter Piper Pizza
“The customer service is wonderful. We always get our orders on time. In the hotel business things happen fast and at times, at the last minute. I really appreciate that PDC responds quickly and keeps me informed throughout the ordering process. Great service really makes a difference. I wish more places were like PDC.”
—E’Alise Cassino, Buyer, Golden Nugget Hotel & Casino, Las Vegas, Nevada.
“I really like the fact that my order is shipped out promptly without delay. PDC has top-notch quality wristbands and friendly customer support.”
—Jeannette Turnbaugh, Office Manager, City of St. Peters, Missouri
“We choose to buy from PDC because of their top quality products and consistent ability to meet our requirements for price and delivery. PDC helps give this executive one less thing to worry about.”
—Jaime Ojeda, CEO, Bprint-Idegroup, Santiago, Chile
“I’m so happy doing business with PDC. I receive my orders on time without any problems!”
—Diana Paxson, Kendall County Fair Association, Boerne, Texas
“I place my orders with PDC because I am always confident in their service. Plus I feel spoiled by the warm welcome I get when I contact my rep.”
—Mary Goodwin, Warehouse Director, Criminal Sheriff’s Office, New Orleans, Louisiana
“PDC is the only wristband company I know and trust. They have a wonderful staff and are very easy to work with.”
—Marc Desatnick, Paragon Restaurant World, New York, New York
“Our success has partly been the result of PDC's quality products, loyalty, timely service, dependable prices, commitment, and hard work. We’ve had 26 years in the food service business.”
—Kevin Wong, Sales Manager, Triple FFF Distributing, Honolulu, Hawaii
“I am very satisfied with the quality and price of your wristbands. Despite the time difference from Guam to the U.S., the customer service that I received from PDC was excellent, very prompt, and reliable. Thank you, PDC, from your friends in Guam.”
—Kathy McDonald, Baba Corporation, Tamuning, Guam